Introduction
Welcome to Echo Base. These Terms of Service govern your use of our vinyl manufacturing services, website, and related offerings. By using our services, you agree to be bound by these Terms.
Services Provided
Echo Base offers vinyl pressing and related services, including packaging and distribution options. Our goal is to help artists and labels manufacture high-quality vinyl records.
Orders & Production
- Orders are confirmed upon receipt of payment and submission of required assets (artwork, vinyl-specific masters, etc.).
- Production timelines are estimates and subject to delays due to material availability, production capacity, or unforeseen circumstances.
- Clients must ensure all submitted materials comply with industry standards.
Pre-Sale Campaigns
- Echo Base offers a pre-sale campaign service that allows artists to fund production through customer pre-orders.
- Echo Base facilitates the campaign but does not guarantee a specific number of sales or financial outcomes.
- Any sales made on the pre-sale campaign will be allocated toward production costs.
Pricing & Payments
- Pricing is subject to change without notice, but will not change once the order is placed.
- All payments are due as specified in the invoice.
- Orders may be subject to additional charges for revisions, expedited production, or the cost of shipping (eg, different address, overnight).
ShopPay Installments
- Echo Base is not a lender and does not control the terms, eligibility, or approval process for Shop Pay Installments. Any questions regarding your payment plan should be directed to ShopPay.
- For more information, visit https://shoppay.affirm.com/help
Refunds & Cancellations
- Once production has started (once either audio or art is submitted), orders cannot be canceled.
- Refunds may be issued only in cases where Echo Base is unable to fulfill an order due to internal issues.
Intellectual Property
- Clients retain all rights to their submitted music and artwork.
- By submitting materials, clients grant Echo Base the right to use the materials for production and marketing purposes related to the order.
- Echo Base is not responsible for copyright infringement claims related to client submissions.
Liability & Indemnification
- Echo Base is not liable for indirect, incidental, or consequential damages arising from the use of our services.
- Clients agree to indemnify and hold Echo Base harmless against any claims related to their submitted materials.
Dispute Resolution
- Any disputes shall be resolved through good-faith negotiations.
- If necessary, disputes will be settled under Georgia law.
Changes to Terms
Echo Base reserves the right to modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.
For any questions, please contact us at info@echobase.com
Date of Last Update: 01/02/25
